National  Nikkei Museum & Heritage Centre

Rentals Manager (full-time)

Reporting to the Executive Director, the Rentals Manager is responsible for overseeing the entire rentals process and ensuring that the facility rentals opportunities are maximized and reaching or exceeding the organization’s target for rental revenue. Key responsibilities include initiating, developing, and maintaining relationships with external clients to increase the rental opportunities. The Rentals Manager works collaboratively with the Programming staff and Facility Support Staff.

We are looking for a true people-person, someone with a diplomatic, can-do attitude. The ideal candidate will enjoy working in a fast-paced, creative environment with a small but dedicated team, all working toward the common goal of fostering development in the Nikkei and greater communities.

POSITION DETAILS:
Terms: full-time (4.5 days/week), Monday-Friday (with expectation to adjust schedule depending on events)
Reports to: Executive Director

KEY RESPONSIBILITIES

1. Oversees the entire rental bookings process (from inquiries to tours to contracting to final correspondence) for one time and multiple bookings for corporate and private clients, and one time bookings for non-profit/community
2. Researches, identifies, targets and follows up with potential rental opportunities/renters
3. Reaches rental targets as set by the Finance Committee.
4. Manages the bookings database.
5. Manages annual Rentals budget.
6. Proactively promotes facility rentals with marketing and promotional activities, including organizing marketing/networking events, website updates, press releases, advertising as well as representing the organization in networking and marketing events.
7. Oversees the leasing process with current and potential tenants, including communications, contracts, payments and building-related matters.
8. Develops the rentals-related info for the communications materials for NNMHC, including the website, the Nikkei Place Network and Nikkei Place Update.
9. Actively markets the NNMHC to raise profile and increase bookings, utilizing print and online media, social networking, attending networking events, etc.

QUALIFICATIONS

1. College diploma or university degree in a relevant area, plus minimum two years work experience in the field; or the equivalent in work experience.
2. Computer literate including event database software, MS Office and database, spread sheets and word processing. Website experience a plus.
3. Fluent in English (conversational Japanese a plus).
4. Proven sales, marketing and customer service skills and ability to communicate with many different people and personalities.
5. Positive attitude, patient, understands confidentiality, flexible.
6. Proven time management skills, organizational skills, ability to exercise good judgment.
7. Demonstrated cultural understanding of Japanese Canadians and Canadians in a Japanese environment.

Working Conditions:
Shared office, casual working environment, collaborative approach, PC platform.

TO APPLY:
Email cover letter and CV to hr@nikkeiplace.org. Application deadline: Friday, February 17, 2012.
We thank you for your application, but only candidates selected for an interview will be contacted.

Office Assistant (part-time)

The Office Assistant is responsible for receiving guests to the Centre and responding to enquiries over the phone and internet. The Office Assistant is also responsible for clerical and administrative tasks in support of the smooth and effective operations of the Centre, in particular the rentals and programs activities. The Office Assistant serves as an ambassador of goodwill to all who enter the facility.

The qualified individual will be fluent in English and have at minimum conversational Japanese, and be familiar with the Japanese Canadian community. The candidate will enjoy working in a fast-paced, creative environment with a small but dedicated team, all working toward the common goal of fostering development in the Nikkei and greater communities.

RESPONSIBILITIES

• Clerical: receives, answers and directs phone, email and in-person inquiries and mail, and processes outgoing mail.
• Finances: maintains petty cash, receives and records payments, prepares and makes bank deposits
• Membership / Volunteers: maintains the membership and volunteer database and lists, coordinates mailouts.
• Administration: provides administrative support to other staff within the organization.
• Facility: communicates with service providers and orders and maintains inventory of supplies.
• Human Resources: oversees office volunteer recruitment and training.

QUALIFICATIONS

• At a minimum, completion of Grade 12
• Two or more years of office experience, including using MS Office and Access programs. Website experience a plus.
• High degree of interpersonal relations skills and capable of relating to a variety of people and personalities. Must have a diplomatic manner under all circumstances.
• Fluency in English speaking and writing, and minimum basic conversation skills in Japanese.
• Good time management skills.
• A collaborative (we) team player.

Working Conditions:
Shared office, casual working environment, collaborative approach, PC platform.
This position will work an average of 26 hours/week, Tuesday-Saturday, 9:30am-3:00pm.

TO APPLY:
Email cover letter and CV to hr@nikkeiplace.org. Application deadline: Friday, January 13th, 2012.
The position may be available as soon as January 17, 2012.
We thank you for your application, but only candidates selected for an interview will be contacted.

Openings for Facility Staff

Lifting/moving of tables and chairs, some janitorial duties, customer service.
Eve/Wknds, on call $8.50/hr.
Applications available at
National Nikkei Museum & Heritage Centre
6688 Southoaks Crescent, Burnaby, BC, V5E 4M7
or telephone 604-777-7000.
nnmhc_application_for_employment (Word Format)